Shipping policy
Dewy Lace Shipping Policy
Shipping Rates
We offer a flat shipping rate of $3.99 on all orders, regardless of weight or location.
Processing Time
Orders are processed within 2–5 business days after your order is placed. You will receive a confirmation email once your order has shipped.
Estimated Delivery Times
Our pieces are shipped directly from our suppliers. Standard delivery times are typically:
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United States: 10–20 business days
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International: 15–30 business days
Please note that delivery times may vary depending on your location and local postal services.
Tracking
Once your order has shipped, you will receive an email with tracking information (when available). Please allow a few days for the tracking link to update.
Delays
Occasionally, factors outside our control (customs, carrier delays, holidays) may affect shipping times. We appreciate your patience if this occurs.
Lost or Missing Packages
If your package does not arrive within 40 business days, please contact us at shopdewylace@gmail.com so we can assist you.
Customs and Duties
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping, email us at shopdewylace@gmail.com